6. Burst SMS Notes and Resources

6. Burst SMS Notes and Resources

6. Notes and Resources

6.1 Notes 

  1. All the mobile numbers in CRM should be the international format without '+' sign as follows  

    -> 61451411066 (For Australia)  
    -> 6545141166 (For Singapore)

    Do not use this format 61 451 411 066. (Spaces between numbers won’t triggers SMS)
  2. You can select up to 100 records at a time to send bulk SMS. (This is a Zoho Restriction).
  3. While sending a custom individual SMS the total character count is 500 characters (ZOHO’s limitation for characters in text field).
  4. New feature SMS Scheduling has been added which allows CRM user to schedule date and time before sending the SMS. Ensure past date and time is not entered otherwise SMS will not fire.

6.2 Resources

6.2.1 How to use Burst SMS Features (Outdated)




6.2.2 How configuration is done between Burst SMS and Zoho CRM (Outdated)





6.3  Burst SMS sign up
Burst SMS is easy to sign up with. However, you will wish to select the Burst SMS most relevant to you. 


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