International mobile number formatting for Direct SMS

International mobile number formatting for Direct SMS




Direct SMS extension for ZOHO CRM


Numbers being sent through ZOHO CRM using the Direct SMS extension require the correct international number format to be entered before messages can be sent.
If you set an invalid number format no validation error will occur, but a 'fail' parameter response will be returned.

Below is a list of sample numbers containing country code, area code and a sample local mobile number. For each country you must enter the appropriate ZOHO CRM number format before messages can be sent using Burst SMS.

Country
Zoho CRM Number Format Example
Australia
+61 423 406 112
New Zealand
+61 3455323
United Kingdom
+44 775 3455323
USA
+415 2343344
Canada
+415 2343344

  • orange indicates country code (please see below for the complete list).
  • green indicates area code (please note that leading zeros MUST be removed).
  • blue represents local mobile number.


The same format will be required for other countries (using their unique international country codes).
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