3.0 Clickatell Settings

3.0 Clickatell Settings

Go to the Clickatell website and log in (or create an account if you don’t have any). Here, we need to create an integration. Go to - 


SMS >> Configure SMS


Click on “Create new integration” to create a new integration.



To create an integration, you have to go through 6 steps.


Step 1: 

Enter your integration name and provide a description (if necessary).


Select Environment = Sandbox environment (Recommended)

Select API Type = REST


Once everything is done, hit the ‘Next’ button.



Step 2:

In this step, 


Select Messaging type = Two-way messaging

Select Delivery type = Time Critical


Then, hit the ‘Next’ button.



Step 3:

Here, you need to enable 2 options. 


First, turn on the “Enable message parts” option. Once you turn it on, you will get the option to select message parts. This option will allow you to split messages into smaller parts. 


Note: Clickatell may charge you for each part.



Second, turn on the “Enable delivery notifications” option. You have to paste the Clickatell Delivery Report URL from 2.5. Select ‘POST’ for the method type.  


In the “Credentials for basic http authentication (optional)” field, enter your Clickatell username and password.


Once everything is done, click the ‘Next’ button to go to the next step.



Step 4:

Turn on the “Reply Callbacks” option. Select ‘POST’ for the method type. In the Target Address field, paste the Clickatell Reply Callback URL from 2.5


Give the target user a name. After that, create a target password and confirm it. Click the ‘Next’ button to proceed to the next step.



Step 5:

Check the “Two-way numbers” and hit the ‘Next’ button to proceed further.


Note: You need to copy this Two-way number and paste it into the “From Number” field at 2.5. 

 


Step 6:

This will give an overview of the integration. Check if everything is okay or not. If everything seems fine, click the ‘Finish’ button to create the integration.

 


The newly created integration will be at the bottom of the list. Click on the integration name to open it.
      


After creating the integration, you will find an API Key. Copy it and paste it into the “Authorization Token” field at 2.5

 


Awesome! You have done the setup. Now you are ready to send SMS.


    • Related Articles

    • FAQ - “Clickatell Extension for Zoho Desk”

      Q.1 What are the basic requirements for this extension? In order to use the Clickatell Extension for ZohoDesk, you need to have - an active account on Zoho Desk an active account on Clickatell If you don’t have a Clickatell account please sign up ...
    • Demo - Clickatell Extension for Zoho Desk

      The Clickatell Extension for Zoho Desk brings an interactive SMS system where users can send messages directly to clients' mobile numbers from their Zoho Desk tickets. On top of that, it provides a record of messages where all the outbound and ...
    • Overview - “Clickatell Extension for Zoho Desk”

      You might have been using Zoho Desk for a while. You find it convenient to use since it lets you communicate with your clients. However, you can only communicate with them through emails. In that case, it will be hard to maintain instant ...
    • How to extend the trial period - Clickatell Extension for Zoho Desk

      Generally, you can enjoy a 15-day free trial period for all extensions. During this period, all the features will be accessible based on the version/edition of the extension. You can either purchase the plugin during the trial period or after. To ...
    • How to buy Clickatell Extension for ZohoDesk

      You can buy the Clickatell Extension for ZohoDesk from the marketplace. In order to purchase the plugin, head towards -  Marketplace > All > Installed Extensions Then, click on the “Buy Now” button. Enter your payment credentials ​ Awesome! You have ...