2.0 Receive/Reply SMS
When a client receives an SMS on his mobile, he will be able to reply to that SMS. If the client replies to that message, it will be marked as “Inbound SMS” in the Conversation section inside the ticket.
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Receive/Reply SMS
Once a client receives an SMS on his mobile, he will be able to reply to that SMS. When the user sends an SMS, it will be marked as "Outbound SMS" whereas when the user receives an SMS; it will be marked as “Inbound SMS” in the conversation record. ...How to Receive/Reply SMS
Receive/Reply SMS Once a client receives an SMS on their mobile phone, they will be able to reply to that SMS. Whenever the users reply back to the SMS, it will be noted in the ticket as conversation and marked as “Inbound SMS”.Reply SMS Settings - Zoho Desk 2 Direct SMS
To get the reply SMS, you need to set up a new webhook. A webhook will be triggered when a reply SMS comes through direct SMS and sent to Zoho Desk. Below are the steps to set up a new webhook: Enter Direct SMS Webhook URL Go to Configuration > ...3.0 Clickatell Settings
Go to the Clickatell website and log in (or create an account if you don’t have any). Here, we need to create an integration. Go to - SMS >> Configure SMS Click on “Create new integration” to create a new integration. To create an integration, you ...FAQ - “Clickatell Extension for Zoho Desk”
Q.1 What are the basic requirements for this extension? In order to use the Clickatell Extension for ZohoDesk, you need to have - an active account on Zoho Desk an active account on Clickatell If you don’t have a Clickatell account please sign up ...